In active development Arara Match is not yet generally available. These pages describe what is built today — talk to us if you want to see it.

Support

Help for teams already using Arara Match

If you are evaluating us instead, contact is the right door.

Get help

Write to support

support@ararahealth.com

Please do not include patient information — no names, dates of birth or medical record numbers. Tell us the case reference instead; we can find it from that, and it is safe to send.

Common questions

Trouble signing in

Password resets run from the sign-in page once your hospital is set up. If your account is locked or your email address has changed, an administrator at your hospital can help — they manage members directly.

Someone needs an account

Your hospital's administrators invite and remove members themselves, without going through us.

A facility's data looks wrong

Send us the facility and what you expected. If a source changed we will say which one and when; if we mapped it wrong, that is a bug and we want it.

Something is unusable

Accessibility reports go to the front of the queue.